Return and Exchange Policies
  • Returns and exchanges of unworn jewelry are accepted within 14 days of order receipt
  • Items returned/exchanged must be in new condition
  • Discounted items are final sale, unless otherwise noted
  • Aisling Stern is not responsible for any shipping charges on returns or exchanges
  • Aisling Stern reserves the right to deny unreasonable returns or exchanges
  • If merchandise is received damaged, please contact Aisling Stern immediately upon receipt using the form below.
  • If your piece is damaged during the course of normal daily wear, Aisling Stern may be able to repair it, depending on the type of damage your piece sustained. Please use the form below to contact us, although we don’t guarantee that we can repair every type of damage.
To Initiate the Return/Exchange process, Please Complete the Following Form

Your Name

Your Email

Order Number

Select Return, Exchange, or Repair

Please Explain the Reason for your Return/Exchange/Repair

Additional Information

Please answer the following question:

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